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Policies / Handbooks

Accommodate religious requests; don’t debate ‘sincerity’

01/01/2005
Issue: Accommodating employees’ religious beliefs and practices even though you question their legitimacy.
Risk: You’ll waste time (and potentially spark a lawsuit) by challenging a person’s religious sincerity.
Action: …

Lend managers an ear to help them solve employee issues

01/01/2005
Issue: Don’t always rush in to solve employee problems for managers; sometimes, just listening is the best course.
Benefit: Effective listening casts you in the role of coach, encouraging managers …

Insist on fluent English only if job requires it

12/01/2004
It’s clear that you can require bank tellers and phone salespeople to speak fluent English. But can you make the same demand of a construction worker or dishwasher?
In many …

You can offer, but not force, light duty as an option for FMLA leave

12/01/2004
The Family and Medical Leave Act (FMLA) allows certain employees to take up to 12 weeks of unpaid leave each year. But, as the following case shows, you can …

Offhand gripe to co-worker can trigger retaliation protection

12/01/2004
Make sure you train employees how to lodge work-related complaints with the company. The benefit: A clear complaint procedure provides a defense if employees lodge informal complaints outside of your process. …

Take harassment training seriously; more states mandate it

12/01/2004
Smart organizations have hosted sexual-harassment training for years. But now that California has joined the list of states that mandate such training, your state may be next.
The California law …

‘Tis the season for charity, but beware violating ‘No solicitation’ policy

12/01/2004
It’s common this time of year to receive charitable requests to help schools, the homeless, the needy, etc. The requests may come from outsiders or even among co-workers. Not a problem, …

Managing electronic records: Email purging guidelines

12/01/2004

Smart organizations educate their employees about acceptable email use and follow a policy of regular computer-file purging to keep the company network free of unnecessary data  storage. But what …

Exit interviews: Use them to cut turnover, unveil legal risks

12/01/2004
THE LAW. While you’re not required to conduct exit interviews with departing employees, federal employment laws do govern how you must handle certain information heard during such meetings.
For …

Govt. Rarely Requires In-House ‘Sick Area’

12/01/2004

Q. Is our company required to provide a couch or cot on the premises in the event that an employee becomes ill? Are there any laws that dictate safety or health reasons for doing this? —V.A., Ohio