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Communication

Recognize any of these 6 supervisor profiles?

10/23/2007

The hard-driving, ruthless boss may fit the stereotype of today’s most successful corporate executive. But the most effective workplace leaders are honest, caring  and flexible. Six profiles show the full spectrum of supervisory skill—as rated by employees.

Prevent ‘Survivor syndrome’: Avoid turnover after layoffs

10/16/2007

Issue: After a round of layoffs, remaining employees will wonder "Who’s next?"
Risk: That insecurity can cause layoff survivors to "fire themselves" and seek greener pastures elsewhere.
Action: Don’t …

Help managers set employee deadlines: 4 do’s and don’ts

10/02/2007

Without deadlines, employees flounder. They can’t set priorities—and can’t kick it into high gear—unless their supervisors tell them. Pass along these four tips to help supervisors set realistic deadlines for their employees.

Only business need can justify English-Only rules

10/01/2007

Employers that want to limit the use of languages other than English in the workplace take note: Your language restrictions must be reasonable and based on genuine business needs. A simple company preference for English isn’t good enough …

Don’t add insult to injury: Be careful what you say about litigious employees

10/01/2007

When a former employee sues and you think the lawsuit is frivolous, resist the temptation to belittle or punish the employee by discussing the case. Small talk can mean a big payday for a former employee who finds out and files a defamation lawsuit. What’s more, you could be personally liable if a jury finds you acted vengefully or with ill will. The best advice: Don’t discuss pending lawsuits. If you say nothing, you can’t be accused of slander …

How to identify (and reverse) employee disengagement

10/01/2007
A recent Gallup Poll says less than one-third of U.S. employees are actively engaged in their jobs. That’s why it’s important for managers to watch for the early signs of employee disengagement and try to pull those employees back from the edge. How can you see the slide? Employees stop offering suggestions. They contribute less […]

Management ‘Pyros’: Spot ‘Em, then put out their fire

10/01/2007

Some managers turn every problem into a three-alarm fire, which can be stressful and ineffective. How do you know if a manager (or you) is a “management pyromaniac”? Fortune Small Business offers this quiz …

Saying ‘No’ to the office beggar

10/01/2007

Q. An employee in our office regularly asks co-workers for small amounts of money and then never pays them back. We’ve all stopped giving him money, but he continues to ask, which makes many people feel uncomfortable. How do we get him to stop? …

Can I stop employees from organizing?

10/01/2007

Q. How do I prevent employees from talking to a union or going to the National Labor Relations Board?

Prepare employees for benefits changes or lose their trust

09/25/2007

As your organization shifts more responsibility to employees to manage their own health and retirement expenses, you risk alienating your work force. But it doesn’t have to be that way …