Memos to Managers

Quiz: How to track employee performance and behavior

03/23/2017

Not only will good documentation help you provide more direct feedback to employees, your copious records could help save the organization in case of an employee’s lawsuit.

Torn between two applicants? Here’s how to pick a winner

02/23/2017

Hiring is rarely easy, and it’s particularly difficult when you have narrowed the choice to two strong candidates. How do you make the decision between two apparently equal applicants?

8 ways to say ‘No’ to employees without damaging morale

01/29/2017

As a supervisor, you have many opportunities to affirm the ideas and actions of your employees. But sometimes, you need to say “no.” The challenge is to learn to say “no” without losing the goodwill and enthusiasm of your employees.

A 7-step survival guide for first-time managers

12/22/2016

Here is a seven-point guide to help rookie bosses quickly get control of the job, demonstrate competence and establish authority with a minimum of frustration.

Tears, fears & cheers: How did your workplace handle the post-election fallout?

11/18/2016

The American workplace has had 10 days to absorb the most surprising presidential election in our lifetimes. Since then, the full range of human emotion, from grief to glee, has played out in offices, shops and warehouses—a volatile mix that caused arguments and some violence among co-workers. Here are four things that any supervisor or HR professional should remember when facing a highly charged emotional issue in the workplace …

Managing is a matter of trust

11/06/2016

How to get your employees to believe in you, the organization and its mission.

How to get the most from your exit interviews

10/27/2016

From both sides of the table, exit interviews are not a comfortable situation. But organizations can gain a lot of valuable information that can help improve the workplace culture and reduce turnover.

Conducting successful job interviews: A manager’s guide

09/22/2016

While managers are typically a major part of the hiring and interview process, they’re often short on experience, confidence or time. Here are some tips to help managers get the most out of the process and possibly avoid litigation down the road.

The 5-step plan for handling an employee’s 2-weeks’ notice

08/06/2016

For a smooth exit that’s favorable to both employee and employer, follow these steps for any departure.

… a worker’s not ready for a job he wants

06/28/2016

Here are some guidelines on how to respond to an employee who wants to take on a job you believe he is not able to do.