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Memos to Managers

Look beyond cliches and puffery to find resume truths

04/07/2010

As unemployment continues to hover near 10%, the temptation to stretch the truth on a résumé is becoming harder for desperate job-seekers to resist. That’s why experts say job applicants are doing more “creative writing” on their résumés these days. And hiring managers need to be more vigilant. Some tips:

Having ‘the talk’: Wise words for discipline discussions

03/12/2010

Being an effective manager means confronting those “challenging” employees who, while typically good at their jobs, too often display unprofessional or downright obnoxious behavior. The best way to tackle such problems is to meet with employees right when you spot the problem behavior. Follow these guidelines, which have the side benefit of protecting the organization from employee claims that they weren’t treated fairly.

5 ways to extract great ideas from your employees

01/26/2010

Employees are often the best sources of ideas because they are closest to the daily details of the organization. But too often, employees are sitting on great cost-saving, business-generating ideas because they’ve never been specifically asked. Here are five strategies to help encourage their input.

9 strategies for unleashing employees’ creativity

08/31/2009
True or false: Employees are either creative or they’re not—creativity isn’t a skill you can teach. The answer: False. Some employees are more naturally creative than others. But managers can play a key role in creating an environment in which employees will want to look for new ideas.

How to cope with a seriously ill employee: 4 steps

06/01/2009
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Understanding federal laws on employee discrimination

04/28/2009
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8 rules for recognizing and rewarding employees

03/26/2009
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Avoiding employee lawsuits: 5 lessons from the court

01/27/2009
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Don’t just be a boss–be a mentor: 4 easy steps

01/13/2009
The best managers aren’t just the ones who can extract the most productivity from their people, but the ones who produce great future managers.  How can you be sure that your best people will someday be top-notch leaders themselves?

How to coach ‘problem’ employees: A 4-step plan for managers

12/02/2008
When faced with a poor-performing or disruptive employee, it’s easy for supervisors to play the wait-and-see game and simply hope the situation will improve. But problems rarely solve themselves. And that’s especially true with problem employees. The best method? Meet with employees right when you spot problem behavior or performance—don’t wait.