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Training

Improve the odds for on-the-job training

12/01/2004
Whether you take responsibility for on-the-job training, or hand it over to the most senior employee, or trust every team member with training, you need to make sure you’re all well-prepared to support efficient and effective learning.

Bilingual bias: Don’t overwork staff who speak multiple languages

11/01/2004
You’re free to assign employees based on their foreign-language ability. For example, you can assign bilingual Spanish-speaking employees to serve customers who
speak Spanish.
But remind managers not to …

Retaliatory job reference is illegal even if a person’s hiring was unlikely

11/01/2004
When you provide references about former employees, keep quiet about whether the ex-employee had sued the company in the past. And train managers to do the same. Spilling the beans about …

EEOC starts cracking down on teen-employee harassment

11/01/2004
Now’s a good time to make sure your organization is complying with child labor laws and doing all it can to
prevent harassment against young employees.
Why? With sexual …

Rid absence policy of risky doublespeak

10/01/2004
Re-examine your absence policy, paying special attention to identify clauses that attach varying conditions on whom the policy applies to and when it applies.
Plaintiffs’ attorneys and courts will poke …

Don’t let a scheduling conflict prompt reservists’ discipline, firing

10/01/2004
Run supervisors through some basic training on strict
military-leave law. Why? More than 168,000 National Guard and reservists are currently on active duty and Congress is considering changes that would …

Juries punish rushed investigations; keep an open mind

10/01/2004
Issue: Following correct protocol when investigating harassment complaints. Risk: Courts will slap organizations with big punitive damage awards …

Free workplace-violence training

10/01/2004
The National Institute for Occupational Safety and Health (NIOSH) has released a 27-minute training video that offers practical ways for businesses to identify …

Employ simple strategy to catch resume lies

09/01/2004

Here’s an easy-but-effective strategy for helping managers make better hiring decisions: Give them a quick reminder before the interview about the potential …

Access free government training on preventing violence at work

09/01/2004
The National Institute for Occupational Safety and Health (NIOSH) just released a 27-minute training video that offers practical ways for businesses to identify violence-at-work risk factors and keep employees safe.
…