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Retention

15 Questions to Ask Employees in Their First 60 Days

07/21/2008
A good employee who seemed happy quit after just three months. His supervisor never saw it coming. What happened? That unexpected turnover might have been avoided if the boss had checked in to uncover any potential problems. Here are 15 questions supervisors or HR should ask all new employees in their first 60 days on the job.

Simplify Employee Self-Reviews: A 3-Question Template

07/15/2008

An important—but often overlooked—step in performance appraisals is to ask employees to grade themselves. But don’t just give them the same appraisal form used by supervisors. Instead, use a separate form that allows them to recap their achievements, identify shortcomings and initiate discussions regarding their development.  A good self-evaluation form asks these three core questions … 

10 ways to help ease employees’ pain at the pump

07/03/2008
Nearly a third of HR pros in a recent survey reported knowing at least one employee who quit in the past year because the high price of gas made the commute too expensive. Some organizations are addressing the driving dilemma—and revving up their retention programs—by pushing telework and shorter workweeks. But other employers take an even more direct approach: paying for employees’ gas …

Add state-of-the-art equipment to list of Gen Y benefits

07/03/2008

You expect colleges and universities to prepare your youngest workers for their new jobs. But are you prepared for them? Twentysomething employees expect the workplace to greet them with technology that is no less cutting edge than the tools they use in their personal lives and on campus. Here are seven ways to use technology to retain Gen Y’ers …

Prepare to meet older workers’ needs for ‘Encore careers’

07/03/2008
Your organization’s mature workers might decide not to end their careers when they reach retirement age. If your organization wants to keep experienced, retirement-age employees on board, prepare to meet the needs of this older cohort. Here’s how …

Long list of conveniences keeps employees on board

07/03/2008
The HR team at Insomniac Games in Burbank, Calif., constantly surveys employees to learn which benefits they want. The exercise, says HR Director Carrie Dieterle, boosts productivity. One employee favorite: the firm’s $125,000-a-year snack program …

Financial services firm promotes from within

07/03/2008
A bank teller who makes a career at Tampa, Fla.-based Amscot Financial is likely to wind up as a manager or executive. The consumer-oriented financial services company keeps employees by making it a policy to promote. “Every key position is filled with someone from within,” CEO Fraser MacKechnie says …

It’s time to revamp the way you calculate turnover

07/01/2008
There’s a big difference between losing three slugs versus three stars in your department within a month. Yet, at most organizations, those losses would be calculated the same—as an overall percentage of employees—when figuring turnover rate. The problem: Such a simple metric doesn’t account for performance differences among departing employees …

Conducting ‘Stay’ interviews: 7 questions to ask

07/01/2008
Don’t wait for employees to exit before you get their input on what your organization is doing right or wrong, says Greg Smith, author of the book 401 Proven Ways to Retain Your Best Employees. Conduct periodic “stay” interviews …

The No. 1 Low-Tech, High-Touch Retention Solution

07/01/2008
Companies spend millions on complex employee-retention strategies, but the best retention strategy is totally free, said Patrick Lencioni, author of The Three Signs of a Miserable Job. “The first requirement for a manager is to take a genuine interest in his employees” as people, said Lencioni. “Everyone has a fundamental need to be known in their work …"