At your small company, the buck stops with you. So how can you handle an angry employee’s complaint and resolve his or her problem without adding more stress to your day? Use the following six A’s to deflect anger without taking the blame.
Issue: The Staten Island Ferry crash in October raised the issue of when you can investigate employees’ prescription use. Risk: You could spark an ADA suit by asking too many …
Issue: Offering membership in a credit union as an employee benefit is now easier than ever. Benefits: Employees gain access to low-cost financial services. And you have a new, no-cost …
Issue: Workplace violence claims about 2 million victims each year. Risk: The resulting injuries and trauma translate to $13.5 billion in medical costs and 1.75 million days of work lost …
Does it fall on you to help organize the holiday party? If so, shake things up this year by changing the venue, possibly to a skating rink or a boat. Approach …
A California chiropractor successfully improved morale (and, he believes, cut turnover) by simply giving every employee a set of customized business cards sporting their job titles. …
A Florida newspaper requested copies of all e-mails sent and received by two city workers. The city gave up only e-mail related to their government work. The newspaper sued to obtain …
Companies may be expanding their use of telecommuters, but they’re all but ignoring many of the health and safety issues involved. That’s the message from experts at a recent National …
Your organization isn’t unionized, so you shouldn’t care about the National Labor Relations Act (NLRA), right? Wrong! The NLRA applies to all employers, including nonunion ones. And the law’s impact …
Issue: Strong communication with employees is a vital part of controlling health care insurance costs. Benefit: Employees who understand the forces driving up their premiums are more likely to play …