‘Manager’: the most legally explosive (And expensive) word

When is a manager not really a manager? Answer: When the person performs the same duties as rank-and-file workers. That seemingly obvious point is becoming an expensive one at many organizations. Caribou Coffee, for example, is defending its classification of store managers as exempt from overtime. More than 400 store managers say they perform basically the same duties as front-line baristas and are entitled to overtime pay ...