Making light of complaints adds dollars to damages

If an employee says he or she is being sexually harassed, it’s management’s job to take the complaint seriously. Those who don’t may have to pay dearly—because a jury may order that the victim receive punitive damages, too. The quickest way to earn those punitive damages is to make light of complaints. As the following case shows, that can mean an extra payment of three times the actual damages—or even more ...