Policies / Handbooks

Prevent harassment by customers, too

09/10/2009

Most employers have policies in place to prevent or stop sexual harassment by supervisors and co-workers. Today, that isn’t enough. The reality is that you must also protect employees from customer or client harassment. Unless your sexual harassment policy addresses such harassment, you may find yourself facing a jury trial.

Can we open all mail delivered to our address?

09/10/2009

Q. Our company’s mailroom routinely opens all mail before distributing it. Some employees say they sometimes get personal mail delivered to them at the office, and the company has no right to open it. Should we change our mailroom practices?

Texas limits employee’s right to claim emotional distress

09/08/2009

Texas doesn’t allow so-called intentional infliction of emotional distress claims by employees when the underlying facts show the case is covered by employment laws that address bias. That gives employees one less weapon to wield.

Can we recover the cost of a former employee’s laptop by withholding from his final paycheck?

09/08/2009

Q. An employee who recently quit has not returned a company-owned laptop computer worth more than $1,000. Can we withhold the value of the computer from the employee’s last paycheck?

Record of support for pregnant women, working moms helps win discrimination cases

09/02/2009

Employers that support pregnant and working mothers fare better if they do get sued by someone who believes she suffered pregnancy discrimination. That’s because courts are reluctant to believe that an organization would suddenly become biased after demonstrating a history of progressive policies for pregnant women and working mothers.

The 5 steps of progressive discipline

09/02/2009

A progressive discipline system is the best way to correct employee performance problems. It’s also the best way to protect against wrongful termination lawsuits. It allows you to ensure that any employee fired because of inferior performance was treated fairly and in accordance with your company’s policies. Here’s a five-step model for progressive discipline:

Facebook costs employers 1.5% of productivity

08/31/2009

So says a new Nucleus Research study, which also estimates that nearly two-thirds of Facebook users access Facebook at work. On average, they spend 15 minutes on the site during work hours …

Formal FMLA rules on the books? Enforce ’em!

08/28/2009

Does your handbook include a formal policy regarding FMLA leave requests and absences? If so, make sure you stick to that policy. Bending the rules creates a slippery slope that could land you in court.

Adopt an anti-harassment policy and plan—before workplace malice gets out of hand

08/28/2009

Do you know exactly how you should respond to a sexual or racial harassment complaint? If you don’t, now is a good time to come up with a strategy—before you have to implement it. Advice: Your plan should spell out exactly how the harassment investigation will be handled, who will handle it and what will happen if the allegations prove true.

What should we do before we start taping employees’ phone conversations?

08/26/2009

Q. For quality-control purposes and to ensure that workers are not making personal telephone calls, we would like to tape-record the calls employees make on company phones. Would that be legal?