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Employee Relations

Last-minute complaint shouldn’t derail firing

05/13/2011
Employees who know they’re in trouble often look for ways to set up a lawsuit in case they’re fired. They may file some sort of discrimination complaint right before termination. This can be a winning strategy if the employer hasn’t been careful to document performance or other problems all along. Don’t get caught in that trap.

Fairness, careful documentation are key to discipline process that will stand up in court

05/13/2011

Are some of your supervisors so gun-shy about getting sued that they hold back on discipline? That’s a big mistake. As long as an employer carefully documents the disciplinary process with solid evidence, chances are any lawsuit will be quickly dismissed.

Tell all bosses: You must report harassment

05/13/2011
It’s crucial for front-line supervisors to report alleged race harassment up the chain of command. That’s because courts will inevitably conclude that when an employee complains about harassment to the boss, that puts the company on notice that it had better investigate the problem and fix it.

Walmart finds jobs for military employees on the move

05/13/2011

Walmart employees who also are in the military or are married to military spouses can keep their jobs, even if their service requires them to move to another part of the country. The 9,000-store chain has guaranteed its 2 million employees that it will find a local job for them if the military transfers the family to a new location.

Lower employee stress to raise performance

05/11/2011

Studies show that workplace stress has increased over the past several years and that productivity can drop if employers don’t address the problem. Here are just some of the issues likely stressing your staff—along with suggestions on how HR can help.

Management 101: Never hand off work without a checklist

05/10/2011

More than ever, work is collaborative. And where do things go wrong when it comes to collaborative work? At the handoff. It’s usually not because someone is incompetent or lazy; it’s due to poor communication. The bottom line: We all need checklists. Use or adapt this “handoff checklist” when delivering a project assignment, suggests the Harvard Business Review blog.

Admins aren’t personal assistants … and vice versa

05/10/2011
It’s one of the most sensitive issues HR pros have to deal with: the boss who treats administrative support staff like they’re personal assistants. Think it went out with the three-martini lunch? Think again.

4 ways to make telework work

05/03/2011
More than 33 million Americans now work remotely at least one day per month, according to the nonprofit WorldatWork. Here’s how work-from-home arrangements operate in organizations nationwide, according to a recent survey. Plus, learn what managers must do to make the most of their teleworking staff members.

8 steps to becoming the manager your employees need

04/26/2011
In an effort to “empower” their staffs, too many managers take a completely hands-off approach, leaving employees alone unless they really need help. But this can create a rudderless ship, says management expert Bruce Tulgan. That’s not leadership! Here’s how effective managers provide genuine support to their employees.

New business etiquette rules for the modern age

04/26/2011
Having good manners today is less about using the right fork, and more about showing consideration toward others. As we celebrate Administrative Professionals Week, here’s sound business etiquette advice for everyone who works. The key, as always: Common courtesy.