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Employee Relations

Thorough investigation makes discipline stick

09/17/2012

If you really agonize over termination decisions, here’s a reason to relax a little. Firing someone for wrong-doing doesn’t require you to be absolutely right about what happened. As long as you conduct a reasonable investigation and make the decision based on the facts as you understand them, a court won’t second-guess you.

Track poor behavior even after improvement

09/17/2012

Some employees will permanently per­­form and behave better if they believe their jobs are at stake. But for others, the improvement is only temporary. That’s why it is important to track performance and behavior over time.

Even if you’re wrong, you can fire employee who’s on FMLA

09/17/2012
Surprise! If you reasonably believe an employee who’s out on FMLA leave broke a workplace rule, you can fire him—even if it turns out you were wrong.

Make sure suspension policies apply equally to all

09/17/2012
Sometimes, when investigating serious charges against an employee, it’s best to temporarily suspend him. If you use this approach, always do so uniformly and apply the same rules to similarly situated workers. Don’t, for example, suspend some with pay and others without.

Keeping the best: 11 ways to retain key talent

09/17/2012
To thrive in today’s economy, employers must focus retention efforts on their highest performers. Here’s how:

Suggesting ways to improve isn’t discrimination

09/10/2012
Some employees are hypersensitive to any criticism, even if it is constructive. That won’t turn a weak discrimination lawsuit into a winner. For example, if the employee receives a largely positive performance review that lists some areas in need of improvement, chances are the court will toss the case fast.

Do your employees trust their co-workers?

09/10/2012
U.S. workers may not trust their boss, but they do trust their colleagues. More than a third of workers (34%) say they “very much” trust their work colleagues and another 38% say they “moderately” do, according to a survey by consultant Lee Hecht Harrison.

Company’s survey succeeded because of employee trust

09/06/2012

After a major merger, Sims Metal Management in Princeton, N.J., polled employees to learn how engaged they were in their work, and got an overwhelming response. More than 90% of the employees responded to the organization’s first-ever employee engagement survey.

Stop the stragglers: 7 ways to start meetings on time

09/05/2012

Years ago, Jon was part of a three-member team with an important daily 10 a.m. meeting. The other two members were routinely late. “I had a decision to make,” he says. “What if I set the expectations for this team meeting going forward? What if I started the meeting on time—all by myself?” That’s exactly what he did.

Past reviews don’t prove today’s performance

09/03/2012
The 7th Circuit Court of Appeals has concluded that just because an employee who has been demoted received good reviews in the past doesn’t mean that she is still meeting her employer’s legitimate expectations.