Odd ADA strategy means a jury will decide Xentel case

A decision by the U.S. District Court with jurisdiction in South Florida has spotlighted some sage ADA advice: Don’t be a jerk if you can avoid it. Xentel, a charity fundraising firm, hired disabled veteran Mark Lerman to work in its call center. Lerman uses a wheelchair. On his first day at work, Lerman found the firm’s restrooms weren’t fully wheelchair accessible ...